{"id":15533,"date":"2025-07-23T05:00:20","date_gmt":"2025-07-23T05:00:20","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/?post_type=resource_posts&#038;p=15533"},"modified":"2025-11-03T12:37:05","modified_gmt":"2025-11-03T12:37:05","slug":"ai-in-social-media-consumer-expectations-2025","status":"publish","type":"resource_posts","link":"https:\/\/emplifi.io\/resources\/ai-in-social-media-consumer-expectations-2025\/","title":{"rendered":"AI in social media in 2025: What consumers want"},"content":{"rendered":"","protected":false},"featured_media":15554,"parent":0,"menu_order":0,"template":"page-templates\/resource-gated.php","resource_topics_tax":[54,51],"resource_types_tax":[103],"resource_industries_tax":[18,17,404,105,106,107,108,109],"resource_visibility_tax":[],"class_list":["post-15533","resource_posts","type-resource_posts","status-publish","has-post-thumbnail","hentry","resource_topics_tax-ai-automation","resource_topics_tax-social-media-management","resource_types_tax-guides-and-reports","resource_industries_tax-agencies","resource_industries_tax-consumer-packaged-goods","resource_industries_tax-high-education","resource_industries_tax-media-entertainment","resource_industries_tax-restaurants","resource_industries_tax-retail-ecommerce","resource_industries_tax-sports","resource_industries_tax-travel-hospitality"],"acf":{"hide_main_menu":false,"remove_gtm":false,"custom_card_title":"AI in social media in 2025: What consumers want","resource_video":"","resource_description":"We surveyed nearly 900 U.S. consumers to understand how they perceive AI-powered customer interactions on social media \u2014 and what they expect from brands in 2025.","hero_form_group":{"subhead":"Report","headline":"AI in social media in 2025: What consumers want","text":"<p>How do consumers really feel about AI in customer experiences? 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