{"id":18844,"date":"2025-11-12T14:18:03","date_gmt":"2025-11-12T14:18:03","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/?post_type=news_press_posts&p=18844"},"modified":"2025-11-12T23:34:58","modified_gmt":"2025-11-12T23:34:58","slug":"emplifi-recognized-in-smartbrief-innovation-awards-for-ai","status":"publish","type":"news_press_posts","link":"https:\/\/emplifi.io\/press\/emplifi-recognized-in-smartbrief-innovation-awards-for-ai\/","title":{"rendered":"Press Release: Emplifi\u2019s AI-Powered Listening & Unified Analytics Solution Recognized by SmartBrief Innovation Awards in AI"},"content":{"rendered":"","protected":false},"featured_media":18845,"template":"","newsroom_types_tax":[20],"newsroom_topics_tax":[88,80,73,74],"resource_visibility_tax":[],"class_list":["post-18844","news_press_posts","type-news_press_posts","status-publish","has-post-thumbnail","hentry","newsroom_types_tax-press-release","newsroom_topics_tax-ai-automation","newsroom_topics_tax-company-news","newsroom_topics_tax-industry-trends","newsroom_topics_tax-social-media-management"],"acf":{"remove_gtm":false,"custom_card_title":"Emplifi\u2019s AI-powered Listening & Unified Analytics solution recognized by SmartBrief Innovation Awards in AI","resource_description":"The State of Social Media Marketing 2026 report from Emplifi includes findings from a survey of more than 560 marketers on key marketing strategies, including AI, influencer marketing, UGC, and more.","hero_read_time":"3","hero_headline":"Emplifi\u2019s AI-powered Listening & Unified Analytics solution recognized by SmartBrief Innovation Awards in AI","hero_text":"The SmartBrief Innovation Awards in AI recognize and celebrate the solutions that are positively accelerating the use of AI in 2025.","hero_image":{"ID":18845,"id":18845,"title":"Smart Brief Award Feature image","filename":"Smart-Brief-Award-Feature-image.png","filesize":205745,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image.png","link":"https:\/\/emplifi.io\/press\/emplifi-recognized-in-smartbrief-innovation-awards-for-ai\/smart-brief-award-feature-image\/","alt":"","author":"29","description":"","caption":"","name":"smart-brief-award-feature-image","status":"inherit","uploaded_to":18844,"date":"2025-11-12 14:14:35","modified":"2025-11-12 14:14:35","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1200,"height":600,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-300x150.png","medium-width":300,"medium-height":150,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-768x384.png","medium_large-width":768,"medium_large-height":384,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-1024x512.png","large-width":1024,"large-height":512,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image.png","1536x1536-width":1200,"1536x1536-height":600,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image.png","2048x2048-width":1200,"2048x2048-height":600,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image.png","fullscreen-width":1200,"fullscreen-height":600,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-24x12.png","menu-24x24-width":24,"menu-24x24-height":12,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-36x18.png","menu-36x36-width":36,"menu-36x36-height":18,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/11\/Smart-Brief-Award-Feature-image-48x24.png","menu-48x48-width":48,"menu-48x48-height":24}},"content_builder":[{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"

New York, November 12, 2025<\/b> \u2013 Emplifi, a leading CX and <\/span>social media marketing platform<\/span><\/a>, today announced that its AI-Powered Listening & Unified Analytics solution has received an honorable mention from the SmartBrief Innovation Awards in AI within the marketing category. The SmartBrief Innovation Awards in AI highlight the achievements and efforts of companies that are optimizing AI in their solutions.\u00a0<\/span><\/p>\n

Emplifi has been on the forefront of innovative AI implementations, pioneering groundbreaking listening and analytics tools powered by the company\u2019s proprietary AI technology. Because of its AI-forward strategy, Emplifi was named a leader in the <\/span>Forrester Wave\u2122: Social Suites, Q4 2024 report<\/span><\/a>. According to Forrester, \u201cMarketers are in their AI era,\u201d with 90% of marketing executives reporting that they plan to increase AI investments this year.\u00a0<\/span><\/p>\n

Emplifi\u2019s AI-Powered Listening & Unified Analytics solution gives marketers and social media marketing teams access to a single source of truth, enabling brands to capture conversations across social platforms in more than 100 languages. The marketing technology delivers a seamless experience for marketing, customer care, and ecommerce teams: while the AI-powered Listening tool surfaces critical insights in real time, the Unified Analytics platform delivers a 360-degree view of performance across all social platforms.\u00a0<\/span><\/p>\n

\u201cStarting in 2023, we began iterative releases of <\/span>AI-powered solutions<\/span><\/a> designed to help marketers and customer care teams work smarter and faster. Today, our customers enjoy AI-powered content creation, social replies, case summarization, and report generation the most; but we offer more than 50 AI capabilities across our suite. From AI summarizations in care cases and AI-powered reply generation to AI-driven insights in social listening, we continue to expand what\u2019s possible for our customers,\u201d said Susan Ganeshan, CMO, Emplifi.Earning this recognition from SmartBrief, an organization celebrating the most cutting-edge AI solutions across industries, underscores our commitment to innovation.\u201d<\/span><\/p>\n

To find out more about Emplifi\u2019s AI-powered solutions, visit: <\/span>Emplifi Listening<\/span><\/a> and <\/span>Emplifi Unified Analytics<\/span><\/a>.\u00a0<\/span><\/p>\n

About Emplifi<\/b><\/p>\n

Emplifi is a leading <\/span>social media marketing platform<\/span><\/a>, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.<\/span><\/p>\n"}],"sidebar_type":"sticky","sidebar_builder":[{"acf_fc_layout":"table_of_contents","title":"TABLE OF CONTENTS","type":"automatic","links":false}],"resource_feed_group":{"show_section":true,"section_subhead":"","section_headline":"Insights from Emplifi","section_text":"

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.<\/p>\n","feed_type":"resources","use_recent_resources":true,"topic_filter":false,"resources":[{"resource":15047},{"resource":1621},{"resource":1598}],"custom_links":false},"page_cta_group":{"show_section":false,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"awards_group":{"show_section":false,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"page_type":"internal"},"_links":{"self":[{"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/news_press_posts\/18844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/news_press_posts"}],"about":[{"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/types\/news_press_posts"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/media\/18845"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/media?parent=18844"}],"wp:term":[{"taxonomy":"newsroom_types_tax","embeddable":true,"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/newsroom_types_tax?post=18844"},{"taxonomy":"newsroom_topics_tax","embeddable":true,"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/newsroom_topics_tax?post=18844"},{"taxonomy":"resource_visibility_tax","embeddable":true,"href":"https:\/\/emplifi.io\/wp-json\/wp\/v2\/resource_visibility_tax?post=18844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}